Returns & Exchanges
At Gryphline Store, we want you to be completely satisfied with your fashion purchases. If your items aren't a perfect fit, you can return or exchange unworn merchandise within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all original tags are attached and the garment is in its original, unworn condition.
- 3.Attach the Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, ensuring any old shipping labels are fully covered.
- 4.Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking receipt; we will process your refund or exchange within 5-7 business days of receipt.